Privacy Policy

Introduction

Orbit Beat Studios ("we", "us", "our") is a digital agency based in India and serving clients worldwide. We offer digital marketing, software development, website development, and film production services to clients in India and internationally, including the UK, UAE, USA, Singapore, and Australia.

This Privacy Policy describes how we collect, use, store, and protect the personal data you provide when you visit our website at https://orbitbeatstudios.in or engage with our services. We are committed to complying with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000 ("IT Act"). Where applicable, we also honour the rights of visitors from the European Union and the United Kingdom under the General Data Protection Regulation ("GDPR").

Data We Collect

We collect personal data only when you voluntarily provide it or when it is generated through your interaction with our website. The categories of data we collect include:

Enquiry and Contact Forms

When you submit an enquiry or contact form, we collect your name, email address, phone number, service interest, and any message you include.

Newsletter Subscriptions

If you subscribe to our newsletter, we collect your email address.

Chatbot Conversations

Our on-site chatbot may collect the messages you send during a conversation, along with your name and email if you choose to provide them.

Blog Comments

If you leave a comment on our blog, we collect your name, email address, and the content of your comment.

Cookies and Analytics

We use cookies and analytics tools to collect information about your browsing behaviour, device type, browser, operating system, referring URLs, pages visited, and time spent on our website. Please see our Cookie Policy for full details.

UTM Campaign Data

When you arrive at our website via a marketing link, we may collect UTM parameters (source, medium, campaign name, term, and content) to understand which campaigns are most effective.

How We Use Your Data

We use the personal data we collect for the following purposes:

• Responding to your enquiries and providing information about our services
• Sending newsletters and marketing communications you have opted into
• Improving our website, content, and user experience through analytics
• Measuring the effectiveness of our marketing campaigns
• Moderating blog comments and facilitating community discussion
• Complying with legal obligations

Legal Basis and Consent

Under the DPDP Act and the IT Act, we process your personal data based on your consent, which you provide when you submit a form, subscribe to our newsletter, or interact with our chatbot. You may withdraw your consent at any time by contacting us.

For visitors in the EU and UK, we rely on consent (Article 6(1)(a) GDPR), legitimate interests (Article 6(1)(f) GDPR) for analytics and website improvement, and contractual necessity where applicable.

Sharing Your Data

We do not sell, rent, or trade your personal data. We may share your data with the following categories of service providers who assist us in operating our website and delivering our services:

• Hosting and infrastructure providers that store our website data on secure servers
• Email service providers that help us send newsletters and transactional emails
• Analytics providers that help us understand website usage

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

After the retention period expires, we securely delete or anonymise the data.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

• Right to Access -- You may request a copy of the personal data we hold about you.
• Right to Correction -- You may ask us to correct any inaccurate or incomplete data.
• Right to Erasure -- You may request that we delete your personal data, subject to any legal obligations requiring us to retain it.
• Right to Withdraw Consent -- You may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Grievance Redressal -- If you are dissatisfied with our handling of your data, you have the right to lodge a grievance with us or with the relevant Data Protection Board.

EU and UK visitors additionally have the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests.

To exercise any of these rights, please contact our Grievance Officer using the details below.

Children

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

International Transfers

As we serve clients internationally, your personal data may be transferred to and processed in countries outside India, including the UK, USA, UAE, Singapore, and Australia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Grievance Officer

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Grievance Officer:

Orbit Beat Studios Email: info@orbitbeatstudios.in Phone / WhatsApp: +91 9180567546 Website: https://orbitbeatstudios.in

We will endeavour to respond to all enquiries within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.